We feel that the need exists for a company which is able to combine technical excellence with a personal approach to your cleaning problems. Management integration is clearly essential. Operations and their support services require the closest possible links in planning and delivery, which is precisely why the Omega Management Concept was developed.
We become part of the client's management team, as it were, which puts us in an ideal position to see ways of delivering higher standards at a lower cost.
How else can operational managers focus on core activities, unless non-core activities are trusted to specialist business partners? Increasingly they are, of course. Seventy per cent of all the goods and services that industry consumes are now bought in.
Just ten years ago that figure was only thirty per cent. We like to think that the growing number of major companies who have recently become clients of Omega Cleaning Contracts Ltd., have made a small contribution to this very significant shift.